RESUME

Jourdan Kania

OBJECTIVE: To secure a position within a career that will allow me to use my strong communication and organizational skills, customer service background and my ability to work well with others.

SUMMARY OF QUALIFICATIONS:

Excellent communication, team management and problem solving skills
Ability to set and meet commitments and deadlines in a timely manner
Proficient in Microsoft Word, Excel and PowerPoint
Customer service excellence
Inventory management

EDUCATION:

Wayne State University, Detroit, MI Current

Pursuing Bachelor’s Degree in Public Relations

EXPERIENCE:

Meijer Sterling Heights, MI 10/2014- Present

Electronics / Photo Lab / Customer Service / Inventory Coordinator

Operate, trouble shoot, and maintain photo kiosks
Fulfill in-store and online photo orders
Resolve photo lab order issues
Fulfill cash register transactions
Stocking and merchandising
Manage incoming phone calls
Process refunds
Monitor and control Inventory
Investigate Inventory discrepancies and make corrections
Tracking and reporting nonconforming product
Responsible for overseeing physical inventories of a department
Shrink control

Great Lakes Auto Sales Highland Park, MI 06/2012- Present

Customer Service Agent / Sales Administrative Assistant

Auto Sales/Financing
Auction bidding- Buying/Selling
Compliance Auditing of all Auto Sale files
Online Marketing
Ordering, picking up and dropping off of parts
Billings- account payable/receivable
Repo notices
Managing incoming phone calls